After-sales SERVICE
The company has a set of advanced and perfect pre-sales and after-sales service system. After more than 20 years of accumulated technical experience in equipment manufacturing and engineering service, ruide environmental protection has established a professional, experienced and skilled service team, which can timely and quickly understand customers' problems and solve them.
Pre-sales support:
Before the engineering design, our technical staff will provide reasonable selection Suggestions to the designers and users of the project to ensure the maximum benefits of each product in the engineering construction.
In-sale support:
1. We will carefully organize and complete the processing and manufacturing of machinery and equipment with high quality in strict accordance with the requirements of your company and relevant standards, and ensure the quality of purchased accessories;
2. When the goods arrive at the site, our company's installation and debugging personnel will arrive at the site at the same time and cooperate with the owner to install and debug the equipment;
3, strictly follow the current national specifications and standards, elaborate design, manufacturing, installation, debugging, warranty and after-sales service. Abide by the contract, keep the reputation, on time and quality of the completion of the project construction.
After-sales service:
1. The products shall enjoy a one-year free warranty after acceptance. After the warranty expires, after-sales service shall be provided for life and only cost shall be charged.
2. Our company solemnly promises to give a definite reply within 12 hours after receiving the phone call, and to arrive within 24 hours within the province and 72 hours outside the province.